Both our Merchant Success Managers and our support team work relentlessly to help you with all your issues.

Of course there are some things that can be solved, like asking for a quotation, explain a process, help you with operations or open a ticket for a malfunction on the platform.

Some other issues depends not only on uDroppy, but also on external factors, meaning we will still be careful in checking it with you, but sometimes not able to solve the issue with the same ease.

If this is the case, please trust the information your Merchant Success Manager is giving you, and try to follow up with him every few days.

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