If you are experiencing problems with logging into the platform you could start by making sure you are using the email address used to create an account, and not the one used to pay for a subscription plan (in case they were different).

Secondly, you could ask for a new password, and try to login again.

If the problem persists send an email to [email protected], with all the details of your account.

The support team will get back to you as soon as possible.

Did this answer your question?