The live chat inside the platform is a feature available just for those clients who subscribed to a paid plan.

If you are a Start up user you can still contact the support via email writing to [email protected].

Also, don’t forget that the help center has a lot of useful articles that will guide you through our most common procedures to solve your potential problems.

If instead you are a Traction/ Pro/ Platinum user and you don’t see the chat, it’s possible that a tiny mistake occurred.

Please help us solve it for you, write an email to [email protected], stating your problem and the support team will get back to you as soon as possible.

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