Despite the quality checks and the care that our partner manufacturers and logistic staff put into packing and shipping every single order, it can happen that the final customer receives a defective or incomplete product or the wrong variant.

In any case you are covered, all we ask for is to notify us in a timely manner and include proof - an image - of the defective product.

We will proceed with the refund or resend of the product according to your indications.

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