Account Management & Subscription Plans

Is uDroppy free?

Written by Mina
Updated over a week ago

Which are the differences between the four subscription plans?

Written by Mina
Updated over a week ago

What do I get in the StartUp plan?

Written by Mina
Updated over a week ago

Which are the limitations of the Start Up plan?

Written by Mina
Updated over a week ago

How does the trial period work?

Written by Mohi
Updated over a week ago

Which plan includes private label?

Written by Mohi
Updated over a week ago

Where are the information about my current plan?

Written by Mohi
Updated over a week ago

Can I upgrade my account anytime? And how do I do it?

Written by Mohi
Updated over a week ago

Can I move to the annual plan and how do I do it?

Written by Mohi
Updated over a week ago

Can I re-activate my account?

Written by Mohi
Updated over a week ago

What happens if I cancel/downgrade my account? Can I still use it until the end of the period?

Written by Mohi
Updated over a week ago

How can I downgrade my account?

Written by Mohi
Updated over a week ago

How do I unsubscribe?

Written by Mohi
Updated over a week ago

I upgraded Plan but I keep seeing the old one inside the platform.

Written by Mina
Updated over a week ago

I used one email address to sign up and another one to pay the subscription plan. What should I do?

Written by Mohi
Updated over a week ago

I have two accounts with two active plans, can I merge them?

Written by Mohi
Updated over a week ago

I want to delete my entire account, how can I do it?

Written by Mohi
Updated over a week ago

How can I pay for my subscription?

Written by Mina
Updated over a week ago

Where do I find the payment invoices?

Written by Mohi
Updated over a week ago

Do you accept Paypal?

Written by Mina
Updated over a week ago

Can I upgrade from StartUp/Traction to a higher plan paying just for the pro rata difference? And how do I do it?

Written by Mohi
Updated over a week ago

How can I change my payment method or update my card in the system?

Written by Mohi
Updated over a week ago

I cancelled my subscription and I got charged anyway, why’s that?

Written by Mohi
Updated over a week ago

I have been re-billed but I wanted to cancel, what should I do?

Written by Mohi
Updated over a week ago

I have been billed twice, what should I do?

Written by Mohi
Updated over a week ago

I have been given a coupon but I cannot see where to enter it...

Written by Mohi
Updated over a week ago

Do you have any discount/promo code?

Written by Mohi
Updated over a week ago

Can I pay an annual fee for my subscription?

Written by Mohi
Updated over a week ago

How does the refund policy works for the subscription plans?

Written by Mohi
Updated over a week ago

I am getting a cart-abandonment email but I paid my plan. Why is that?

Written by Mohi
Updated over a week ago