How to get support

Discover how you can get support from the uDroppy team

10 articles in this collection
Written by Mohi and Mina

Do you have a phone number for support?

Written by Mina
Updated over a week ago

What are the differences between the support levels across the four plans?

Written by Mina
Updated over a week ago

The Dedicated Merchant Success Manager

What is the Merchant Success Manager?

Written by Mohi
Updated over a week ago

What can I expect from my Merchant Success Manager?

Written by Mohi
Updated over a week ago

Which languages can I speak to my Merchant Success Manager?

Written by Mohi
Updated over a week ago

My Merchant Success Manager didn’t solve my problem, what should I do?

Written by Mohi
Updated over a week ago

How long should I expect before my Merchant Success Manager replies to me?

Written by Mohi
Updated over a week ago

Why is the Merchant Success Manager only in the PRO and PLATINUM plans?

Written by Mohi
Updated over a week ago

Why is the Merchant Success Manager better than general support?

Written by Mohi
Updated over a week ago

How can I talk to my Merchant Success Manager?

Written by Mohi
Updated over a week ago