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How to get support

How to get support

Discover how you can get support from the uDroppy team

Mohi avatar Mina avatar
10 articles in this collection
Written by Mohi and Mina

Do you have a phone number for support?

Mina avatar
Written by Mina
Updated over a week ago

What are the differences between the support levels across the four plans?

Mina avatar
Written by Mina
Updated over a week ago
The Dedicated Merchant Success Manager

What is the Merchant Success Manager?

Mohi avatar
Written by Mohi
Updated over a week ago

What can I expect from my Merchant Success Manager?

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Written by Mohi
Updated over a week ago

Which languages can I speak to my Merchant Success Manager?

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Written by Mohi
Updated over a week ago

My Merchant Success Manager didn’t solve my problem, what should I do?

Mohi avatar
Written by Mohi
Updated over a week ago

How long should I expect before my Merchant Success Manager replies to me?

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Written by Mohi
Updated over a week ago

Why is the Merchant Success Manager only in the PRO and PLATINUM plans?

Mohi avatar
Written by Mohi
Updated over a week ago

Why is the Merchant Success Manager better than general support?

Mohi avatar
Written by Mohi
Updated over a week ago

How can I talk to my Merchant Success Manager?

Mohi avatar
Written by Mohi
Updated over a week ago
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